ZERO customer support and the website rarely works

Used to be great, then they made the UX worse (can't select a payment source when creating a card) and are vacuuming up more data for "fraud detection"

Requires "we also collect information about your device for anti-fraud purposes, including IP address, operating system, and browser type. "

This extension worked well for a long time before they added this requirement. Why the heck would a company called "Privacy" think this was a good idea?

Permissions now require you to send all your browsing data to their 3rd-party servers.

This was not required previously. Denying the data opens a new tab saying that they *need* to have this data for some reason. I'd recommend reporting this add-on and the company to Mozilla for review.

I'm really puzzled by the recent design change. The new layout just doesn't seem to work as well. I've had numerous instances where the plugin doesn't load properly unless I'm on a supported webpage. Considering the prevalence of larger monitors with higher resolutions like 2k and 4k, I can't understand the decision to go with such a tiny sidebar. Honestly, I miss the older design a lot. It felt more practical and user-friendly. I hate to say it, but this new design seems somewhat impractical and doesn't have the usability of the previous version.

New permissions are ridiculous

Modified the privacy terms for the Firefox add-on to engage in malicious activities and collect superfluous user data. Quite ironic for an extension dubbed "PRIVACY." Decided to remove it and will resort to manual information transfer instead.

Requesting my IP address, OS details and my browsing history under the guise of "anti-fraud purposes" is far from truthful.

I never chose to install this addon and have never heard of it. Looking at the reviews it is clearly malicious. Report this extension.

Used to work well. The recent update now does not let me log into the extension which renders it useless.

The new extension design no longer suggests cards based on the website visited. The user must search for the correct card.

It was convenient, but suddenly has a massive permissions grab. NOPE! Seriously, if you are really focused on privacy, then ACT LIKE IT!

PLUS: *any* extension that hijacks the browser and pops up a new tab without your permission and without warning? Instantly removed. You are loudly saying that no matter what I was doing: like giving a presentation to a room full of people using my browser, or rushing to finish writing an article just before deadline in a CMS, is less important than instantly accepting your TOS, WHICH APPEARS IN THE UI OF YOUR EXTENSION ANYHOW. It makes an obnoxiously stupid decision that much worse. Please, please don;t let whoever greenlit this have any input on any user-facing decision ever again.

Changed privacy policy on the app to be malicious and track unnecessary user information. Ironic for an app named "PRIVACY". Had to uninstall, will just have to resort to manually copying and pasting information.

You do NOT need my IP or OS / etc for "anti-fraud purposes". That is a lie.

Useless outside of the USA. Otherwise, it's genuinely perfect.

They need to create a plug-in that does not need God level rights to read/write all web pages by simply creating a new card and allowing you to copy/paste the information in yourself. Also, I don't trust plug-ins that haven't been updated in over 3 years.

When you sign up for their service, a few days later they SPAM YOU trying to drive downloads of this addon, and they don't provide any opt-out. You're just their captive prop used to juice their metrics. So here's 1-star for their shady practices.

I bet I'd love using this extenstion if the popup was usable. Got around the initial login step when first using the extension after installation by tabbing my way to the login form. After that, creating a new card and using a saved source is annoying to work with. The experience is not worth the frustration.

I'll consider reinstalling and using this extension when Privacy decides to work on making it possible for users to actually interact with the forms it presents.

In the meantime, I'll stick with using their website or copying and pasting from my iPhone and iPad.

Thought it was great until it allowed a website to make an unauthorized card that bought ~$100 of stuff a week later. Still trying to dispute it but Privacy's support is being incredibly unhelpful. Would not install again and going to get rid of my account as soon as I get a final verdict on the dispute.

Popop doesn't allow scrolling so you can't even see the login button which makes this useless.

I had an account and it was worked fine up until a couple of days ago. The account was funded by a debit card and I was happy with the risk reward. All of a sudden, all payments through Privacy started being denied. As part of their troubleshooting steps it says to clear the funding source and re-enter it. Ok, doesn’t make sense to me, but I’ll try it. When reentering the exact same debit card, I get a card not supported???  After emailing their customer support, I find out this is an unexpected problem and that I can try funding by a bank account. Ok, great let’s look. One, My bank is not on their “supported” list and 2) They want me to provide my bank username and login to connect???   Really??? What year is this are you kidding me? No way that is ever worth the risk, especially with a new startup. I won’t even give that kind of access to well known companies in the financial sector. Too bad, great idea, had been worth the potential downside. No way in the world the risk calculus works out now.

cross-posted in Apple App Store

The extension works in chrome but not in firefox.. not sure why. also they line up the icon where everyone else does, so it's buried under other extension icons and you can't actually click on it.. but i guess that doesn't matter since you can't log in. and yes, i'm using the correct username and password as i can log in to the site directly

Confirmed. This Extension is broken, Captcha is requested but does not show on login so it is impossible to login.